FAQs

Frequently Asked Questions

Getting more information about our platform that will help you get all benefits from us. These all questions are asked for the first time
What is MenuLync?

MenuLync is an all-in-one restaurant management software designed to streamline operations, from order taking and payments to staff management and sales reporting.

Is MenuLync easy to set up?

Yes! MenuLync offers a user-friendly interface and step-by-step setup. Our support team can also assist you with onboarding.

Can customers order using QR codes?

Yes! Customers can scan a QR code, browse the menu, place orders, and pay directly from their phones.

Does MenuLync support multiple locations?

Absolutely! You can manage all your branches from a single dashboard, ensuring consistent operations.

What payment methods are supported?

MenuLync supports cash, credit/debit cards, and digital wallets for secure, flexible transactions.

Does MenuLync offer free customer support?

Yes, MenuLync offers free support with any paid plan at no additional cost. We provide 24/7 customer support via chat, email, and phone to ensure smooth operations.

Are there any electrical or network requirements that I need to be mindful of?

Internet requirements
Restaurant owners should ensure a stable broadband internet connection in the location where the POS will be installed. This means that restaurants will either have a landline internet service (Cable or Fiber) or, in the case of mobile restaurants, a 4G modem. For the smooth running of the POS and connected devices, the Internet speed should be at least 15 megabits per second (Mbps) for download and 5 Mbps for upload.

Power Supply Requirements
Restaurant owners should ensure sufficient power outlets are available based on the number of devices ordered. The devices requiring power include the POS Workstation, POS Workstation with Guest Display, kitchen printer, and receipt printer. It’s advisable to avoid plugging POS devices into outlets that are shared with appliances like refrigerators, microwaves, or blenders.